We offer flexible international trade options including EXW (Factory pickup), FOB Haikou/Xiamen Port, and CIF (Cost, Insurance & Freight) to designated ports.
What is included in your warranty coverage?
We provide a 24-month comprehensive warranty on core components, backed by our ISO 9001-certified quality management system.
How many color customization options are available?
You can choose from over 30 standard colors with Pantone matching. Custom colors are also available upon request (minimum order quantities may apply).
What are your production timelines?
Standard lead times are 15-20 working days post-deposit during regular seasons, and 25-30 working days during peak season (August-October). Expedited production is available for urgent orders.
What payment methods do you accept?
We accept secure transactions via T/T or L/C at sight. Typically, a 30% deposit is required to initiate production, with the 70% balance paid before shipment.
How are products packaged for shipping?
We use a professional knock-down (KD) packaging system featuring reinforced steel frame construction, shock-absorbent EPE pearl cotton lining, and IP67-grade waterproof wrapping.