Frequently Asked Questions
What are the main advantages of your electric vehicles?
We prioritize high quality with over 22 years of manufacturing experience. Our vehicles feature a new streamlined design, high-grade paint, and bright colors, offering a beautiful and stylish appearance at a competitive and reasonable price.
What are the accepted trade and payment terms?
We normally work on EXW, FOB, CFR, or CIF terms. Payments are accepted via T/T (30% down payment, 70% before shipment) or L/C at sight.
What is the expected delivery time?
For standard configurations, the delivery time is 20 working days. Customized configurations typically require 30 to 40 working days.
Can the vehicle be painted in custom colors?
Yes, the car can be painted in any color based on the client's request. Customers simply need to provide the color code. We support a maximum mix of 2 colors per vehicle.
What is the warranty policy for the vehicles?
We provide a 1-year warranty on our vehicles, excluding parts that are subject to normal wear and tear (easy-broken parts).
How are the vehicles and spare parts shipped?
Most cars are transported by sea. For neighboring landlocked countries, railway transport is available. Spare parts are shipped via air or express couriers like DHL, UPS, and Fedex.